Find List of escalated tickets" created last month

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Arun
Znuny newbie
Posts: 4
Joined: 27 Apr 2011, 08:56
Znuny Version: 2.4
Real Name: Arun
Company: RDT

Find List of escalated tickets" created last month

Post by Arun »

Hi All.

We are using OTRS 3.0 as Help Desk Support System. At present we can view the details of ticket closed last month through admin console statistics option. Is there any way to find "List of escalated tickets" created last month .


Thanks & Regards
Arun
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