Can I know what is the problem of my OTRS ?

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oscar
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Posts: 68
Joined: 04 Mar 2011, 11:02
Znuny Version: 3.0.6

Can I know what is the problem of my OTRS ?

Post by oscar »

Software error:

slurp_filename('/opt/otrs/bin/cgi-bin/login.pl') / opening: (2) No such file or directory at /usr/lib/perl5/vendor_perl/5.8.8/i386-linux-thread-multi/ModPerl/RegistryCooker.pm line 541
For help, please send mail to the webmaster (root@localhost), giving this error message and the time and date of the error.
fedora 5.0, OTRS 3.0.6

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Sanchez
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Joined: 06 May 2011, 10:05
Znuny Version: 3.0.7
Real Name: Patryk

Re: Can I know what is the problem of my OTRS ?

Post by Sanchez »

Probably, there is no login.pl in /opt/otrs/bin/cgi-bin.
OTRS 3.0.8, openSUSE 11.4, Apache 2.2.17, PostgreSQL 9.0.3
oscar
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Posts: 68
Joined: 04 Mar 2011, 11:02
Znuny Version: 3.0.6

Re: Can I know what is the problem of my OTRS ?

Post by oscar »

How come ? but I found the file in the file?
fedora 5.0, OTRS 3.0.6

Professional software engineer
Sanchez
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Posts: 7
Joined: 06 May 2011, 10:05
Znuny Version: 3.0.7
Real Name: Patryk

Re: Can I know what is the problem of my OTRS ?

Post by Sanchez »

It's some custom file? In OTRS 3.0.7 I didn't found it.

Code: Select all

sanchez@linux-n3li:/opt/otrs/bin/cgi-bin> ls
customer.pl  index.pl  installer.pl  json.pl  public.pl  rpc.pl
OTRS 3.0.8, openSUSE 11.4, Apache 2.2.17, PostgreSQL 9.0.3
jojo
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Re: Can I know what is the problem of my OTRS ?

Post by jojo »

There is no such file. You activated some settings in Sysconfig to switch this on (without any need to do so...). So you should delete this entry from ZZZAuto.pm
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