Solved: Performance

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RBehr
Znuny expert
Posts: 167
Joined: 26 Jan 2011, 13:23
Znuny Version: 3.0.7
Real Name: Rod Behr
Company: Impact
Location: London, United Kingdom
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Solved: Performance

Post by RBehr »

I know this must have been requested elsewhere, but I cannot find it specific to my setup. My installation details are in my signature. What performance enhancements are recommended for this setup? OTRS runs okay, but not as fast as I am sure could be achieved.

Thanks
Last edited by RBehr on 13 Jul 2011, 17:59, edited 1 time in total.
Rod Behr
Software Design Manager and Database Analyst | Impact Audiovisual | London
Installation: OTRS 3.0.7, Apache 2, Strawberry Perl 5 on Ubuntu 10.04.3 Server with separate MySQL Server, also on Ubuntu 10.04.3
Wolfgangf
Znuny ninja
Posts: 1029
Joined: 13 Apr 2009, 12:26
Znuny Version: 6.0.13
Real Name: Wolfgang Fürtbauer
Company: PBS Logitek GmbH
Location: Pinsdorf

Re: Performance

Post by Wolfgangf »

yes, it' stated in the admin manual, chapter performance http://doc.otrs.org/3.0/en/html/performance-tuning.html
and you can test the current setup using the [ Support Assessment ] module in Sysconfig
Produktiv:
OTRS 6.0.13/ ITSM 6.0.13
OS: SUSE Linux (SLES 12, Leap), MySql 5.5.x, 5.6.x
Windows 2012 AD Integration (agents and customers), Nagios integration (incidents, CMDB), Survey, TimeAccounting
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