adding fields CustomerTicketMessage
Moderator: crythias
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wael_sh
- Znuny newbie
- Posts: 1
- Joined: 11 Jun 2011, 17:45
- Znuny Version: 3.08
- Real Name: Wael Shehata
- Company: EIS
adding fields CustomerTicketMessage
is it possible to add additional fields to the " Customer Ticket Message " to issue new ticket for a specific product ( for example specific CobfigItem# @ CMDB) ? it would be nice if we can add combo boxes for ITSM ConfigItems# selection.
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crythias
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Re: adding fields CustomerTicketMessage
TicketFreeText
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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