[SOLVED] ERROR- NEED MODULE

[alfar]

Hello,

I have upgraded from 2.4.9 to 3.0.6
OTRS 3.0.6 on Ubuntu

When i change something in my agent and apply (the changes are made properly), it says:
Backend ERROR: OTRS-CGI-10 Perl: 5.10.1 OS: linux Time: Fri Apr 29 00:46:38 2011

Message: Need module!

Traceback (12706):
Module: Kernel::System::Main::Require (v1.58) Line: 100
Module: Kernel::Modules::AdminUser::Run (v1.80) Line: 196
Module: Kernel::System::Web::InterfaceAgent::Run (v1.58.2.1) Line: 853
Module: ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_index_2epl::handler (unknown version) Line: 45
Module: (eval) (v1.89) Line: 204
Module: ModPerl::RegistryCooker::run (v1.89) Line: 204
Module: ModPerl::RegistryCooker::default_handler (v1.89) Line: 170
Module: ModPerl::Registry::handler (v1.99) Line: 31


I have checked Support Assessment and it gives everything in green, except LOGS, where was found above errors:
Check log for error log entries.
You have more error log entries: Need module!, Need module!, Need module!, Need module!

Can anybody help me with that ??

[alfar]

Is there someone who can answer to my question ??

[crythias]

Doesn't seem to be anything we could help with, except perhaps knowing what modules you had prior to upgrade...
Calendar? FAQ? ITSM?

[vkandersv]

Is there someone who can answer to my question ??

Could a google help ?

http://www.mail-archive.com/otrs@otrs.org/msg26099.html

-snip-
it looks like you did not use scripts/DBUpdate-to-2.4*.sql and scripts/ DBUpdate-to-2.4.pl or did you? I guess you did it on a beta package before? That's fine.

It looks like your new config files got not initialisiert.


Is it working now after executing "bin/otrs.RebuildConfig.pl" (as OTRS user) or clicking on "SysConfig" in Admin-Area? Is it working now?
-snip-
and the answer from the one having problem:
-snip-
(note: I did this: sudo su - then su otrs then perl
/opt/otrs/bin/otrs.RebuildConfig.pl & tested & perfect)
-snip-

[alfar]

Doesn't seem to be anything we could help with, except perhaps knowing what modules you had prior to upgrade...
Calendar? FAQ? ITSM?

I had TimeAccountig, FAQ, Survey, Master Slave, Support installed.

I have installed all above on the 3.0.7 and have the same problem.
How can i find which module is missing ??

Is there any information in config file about modules, maybe i could see what modules are in it ??

Thank's for help

[alfar]

Could a google help ?

/opt/otrs/bin/otrs.RebuildConfig.pl & tested & perfect)
-snip-

I google it out, i first use Forum search, then google, then i ask questions on forum

It didn't help, only installation from scratch helped, but now i have problem with sth else.
Thanks for the reply anyway