Customer can't attach word file in IE 6

Moderator: crythias

Locked
harish
Znuny newbie
Posts: 42
Joined: 25 Jul 2010, 14:42
Znuny Version: 2.4.7

Customer can't attach word file in IE 6

Post by harish »

Hello,

I have installed 3.0.8 on ubuntu. We have about 600 users using Internet Explorer 6. When they try to create a new ticket and attach a word file( 1 page doc) in IE 6.o, they can not attach a file. I tested this with IE 8.0 and there was no problem attaching file to new ticket. But IE 6.0 file does not attach and no new ticket is created. Is there any solution for this? I installed FF 3.6 and no problem.

Thanks,

Harish
troffasky
Znuny newbie
Posts: 53
Joined: 04 Apr 2011, 15:38
Znuny Version: 3.2.8
Real Name: Alex Dekker

Re: Customer can't attach word file in IE 6

Post by troffasky »

IE6 is not supported in OTRS 3.
OTRS 3.2.8 on Ubuntu 12.04.2 LTS
Locked