How to Change the System's Domain Name

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PRT_RLS
Znuny newbie
Posts: 7
Joined: 25 Apr 2011, 18:49
Znuny Version: 3.0.7
Real Name: Alexander Pena

How to Change the System's Domain Name

Post by PRT_RLS »

I made a mistake and configured the wrong Domain Name for my system. Now when I receive a New Ticket notification the URL to go to the Ticket Zoom is no good.

I was looking trough the documentation but could not find anything to guide to right config file. Is there a way changing the Domain Name without actually having to install the system from scratch again?

Thanks in advance.
OTRS 3.07, MYSQL, Debian 6.0.1
jojo
Znuny guru
Posts: 15020
Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
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Re: How to Change the System's Domain Name

Post by jojo »

Sysconfig -> Framework -> Core
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
MichaelR
Znuny expert
Posts: 250
Joined: 12 Oct 2010, 01:35
Znuny Version: 3.0.9
Company: LRS Health

Re: How to Change the System's Domain Name

Post by MichaelR »

Some say it is also located at:
Read -> The -> Manual
OTRS: 3.0.9 & ITSM 3.0.4 - OS: Windows 7 - DB: MySQL - Heaps of random/useful hacks :)
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PRT_RLS
Znuny newbie
Posts: 7
Joined: 25 Apr 2011, 18:49
Znuny Version: 3.0.7
Real Name: Alexander Pena

Re: How to Change the System's Domain Name

Post by PRT_RLS »

Thanks a lot jojo. I apologize if my questions seem like I'm wasting your time, but like I mention before, I'm pretty new to this systems and don't really know my way around. I tried to look for answers before I post, but I guess they were not as obvious to me as they were to MichaelR.

Thanks again jojo
OTRS 3.07, MYSQL, Debian 6.0.1
MichaelR
Znuny expert
Posts: 250
Joined: 12 Oct 2010, 01:35
Znuny Version: 3.0.9
Company: LRS Health

Re: How to Change the System's Domain Name

Post by MichaelR »

I'm just trolling :)

That's the fun of not being an moderator/admin! I can be as evil as I like :)
OTRS: 3.0.9 & ITSM 3.0.4 - OS: Windows 7 - DB: MySQL - Heaps of random/useful hacks :)
[Major Code Changes]
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Ability to search ArticleFreeText
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