Ticket - Accounted time

Moderator: crythias

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Sergio
Znuny newbie
Posts: 3
Joined: 20 May 2010, 21:48
Znuny Version: 2.4.7

Ticket - Accounted time

Post by Sergio »

Hi there

When creating ticket, what kind of entry is placed in the field Time units (work units)? day / hour

Thank you

Sergio
tpham
Znuny newbie
Posts: 15
Joined: 11 Jun 2011, 20:22
Znuny Version: 3.0.8
Real Name: T

Re: Ticket - Accounted time

Post by tpham »

I would like to add to this question and ask if it is possible to leave the units as "Hours" but still be able to enter .25/.50 and so on. I cant seem to find a value to change it to allow less than (1) hour.
sparker
Znuny newbie
Posts: 5
Joined: 29 Jul 2011, 18:08
Znuny Version: 3.0.9
Real Name: Steve Parker
Company: Spark Interactive, Inc.
Location: Broomfield, CO

Re: Ticket - Accounted time

Post by sparker »

I've found that you cannot enter ".25", but you can enter "0.25". I don't know why you MUST enter the leading 0, but if you do, it works just fine...

Steve
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