Code: Select all
package Kernel::Config;
sub Load {
my $Self = shift;
$Self->{'DatabaseHost'} = 'localhost';
$Self->{'Database'} = 'otrs';
$Self->{'DatabaseUser'} = 'otrs';
$Self->{'DatabasePw'} = 'otrs';
$Self->{DatabaseDSN} = "DBI:mysql:database=$Self->{Database};host=$Self->{DatabaseHost};";
$Self->{Home} = '/opt/otrs';
$Self->{'DefaultCharset'} = 'utf-8';
}
# Enable LDAP Authentication for Agent #
$Self->{'AuthModule'} = 'Kernel::System::Auth::LDAP';
$Self->{'AuthModule::LDAP::Host'} = '192.168.0.xxx';
$Self->{'AuthModule::LDAP::BaseDN'} = 'CN=MEL,OU=Domain Controllers,DC=xxxx,DC=local';
$Self->{'AuthModule::LDAP::UID'} = 'sAMAccountName';
$Self->{'AuthModule::LDAP::GroupDN'} = 'CN=otrs,OU=IT,DC=ukcm,DC=local';
$Self->{'AuthModule::LDAP::AccessAttr'} = 'member';
$Self->{'AuthModule::LDAP::UserAttr'} = 'DN';
$Self->{'AuthModule::LDAP::SearchUserDN'} = 'CN=otrsadmin,OU=IT,DC=xxxx,DC=local';
$Self->{'AuthModule::LDAP::SearchUserPw'} = 'xxxxxx';
$Self->{'AuthModule::LDAP::Params'} = {
port => 389,
timeout => 10,
async => 0,
version => 3,
debug => 8,
};
# agent data sync against ldap #
$Self->{'AuthSyncModule'} = 'Kernel::System::Auth::Sync::LDAP';
$Self->{'AuthSyncModule::LDAP::Host'} = '192.168.0.xxx';
$Self->{'AuthSyncModule::LDAP::BaseDN'} ='CN=MEL,OU=Domain Controllers,DC=xxxx,DC=local';
$Self->{'AuthSyncModule::LDAP::UID'} = 'sAMAccountName';
$Self->{'AuthSyncModule::LDAP::UserAttr'} = 'DN';
$Self->{'AuthSyncModule::LDAP::AccessAttr'} = 'member';
$Self->{'AuthSyncModule::LDAP::SearchUserDN'} = 'CN=otrsadmin,OU=IT,DC=xxxx,DC=local';
$Self->{'AuthSyncModule::LDAP::SearchUserPw'} = 'xxxxxx';
$Self->{CustomerUser} = {
Name => 'Database Backend',
Module => 'Kernel::System::CustomerUser::DB',
Params => {
Table => 'customer_user',
DestCharset => 'utf-8',
SourceCharset => 'utf-8',
},
# customer uniq id
CustomerKey => 'login',
SearcgKeyType => {
CustomerID => 'var',
CustomerUserLogin => 'var',
},
# customer #
CustomerID => 'customer_id',
CustomerValid => 'valid_id',
CustomerUserListFields => [ 'first_name', 'last_name', 'email' ],
CustomerUserListFields => ['login', 'first_name', 'last_name', 'customer_id', 'email'],
CustomerUserSearchFields => [ 'login', 'first_name', 'last_name', 'customer_id' ],
CustomerUserSearchPrefix => '',
CustomerUserSearchSuffix => '*',
CustomerUserSearchListLimit => 250,
CustomerUserPostMasterSearchFields => ['email'],
CustomerUserNameFields => [ 'salutation', 'first_name', 'last_name' ],
#CustomerUserEmailUniqCheck => 1,##
CustomerCompanySupport => 1,
ReadOnly => 1,
Map => [
# note: Login, Email and CustomerID needed!
# var, frontend, storage, shown (1=always,2=lite), required, storage-type, http-link, readonly, http-link-target
# [ 'UserSalutation', 'Salutation', 'salutation', 1, 0, 'var', '', 0 ],
[ 'UserFirstname', 'Firstname', 'first_name', 1, 1, 'var', '', 0 ],
[ 'UserLastname', 'Lastname', 'last_name', 1, 1, 'var', '', 0 ],
[ 'UserLogin', 'Username', 'login', 1, 1, 'var', '', 0 ],
[ 'UserEmail', 'Email', 'email', 1, 1, 'var', '', 0 ],
[ 'UserCustomerID', 'CustomerID', 'customer_id', 0, 1, 'var', '', 0 ],
[ 'UserPhone', 'Phone', 'phone', 1, 0, 'var', 'click2dial.pl?agent=$Env{"UserComment"}&customer=$Data{"UserPhone"}', 0 ],
[ 'UserMobile', 'Mobile', 'mobile', 1, 0,'var', 'click2dial.pl?agent=$Env{"UserComment"}&customer=$Data{"UserMobile"}', 0 ],
],
};
$Self->{'UserSyncLDAPMap'} = {
# DB -> LDAP
UserFirstname => 'givenName',
UserLastname => 'sn',
UserEmail => 'mail',
};
# (sync following group with rw permission after initial create of first agent login)
$Self->{'AuthSyncModule::LDAP::UserSyncInitialGroups'} = [
'Users',
];
use strict;
use warnings;
use vars qw(@ISA $VERSION);
$VERSION = qw($Revision: 1.23 $)[1];
use Kernel::Config::Defaults;
push (@ISA, 'Kernel::Config::Defaults');
# -----------------------------------------------------#
1;I must change settings in Framework - Frontend::Customer::Auth or not?
Please, help somebody...
