On Demand problems with Internet explorer 8!

[Cheers]

Hello,

I´m testing OTRS on demand for my company. As a standard browser we use Internet Explorer 8.
personally i´m using IE9, so the problem doesn´t occur to me, but others with IE8 have the two following problems.

Each time you click ANY button or field in the Interface, (and the page refreshes) you get the following error window (see attached) it´s in german. roughly translated it askes everytime, that insecure content is going to be transmitted and if you want to allow that. you can click either button, the message appears EVERY TIME. so annoying

secondly, the IE8 doesn´t seem to be able to display the content in the Popup´s correctly. As i researched and read, that has something to do with IE8 only allowing a maximum of 32 CSS. how can that be fixed? The graphics really suffer from that error and the openfile dialog for uploading an attatchment is a mess.
if this can´t be fixed for a working version of the On Demand solution with Internet Explorer 8, i´m afraid we have to find another program

regards,
and cheers,

Lisa

[MichaelR]

Swear OTRS bundles all it's CSS files into a few to get around that problem.

On the 'Insecure Content' a part of the webpage is still using HTTP not HTTPS.

If you view the source of the current webpage and search for 'HTTP://" you will find the sections that are not being transmitted securely.

[Cheers]

solution found.

we tried to use our logo from an url that was not https:// but http:// the dashboard coudn´t handle the insecure connection.

thx anyway
is there anyway to use a logo from our drive not the internet ?

[ferrosti]

is there anyway to use a logo from our drive not the internet ?

I am not sure how xxx implemented its On Demand version.
I´d say 'no', you can´t, since certificates need to match to not give these error messages. It won´t be too bad storing the logo on the web, because all browsers should cache the files or at least your webproxy should.

Your CSS problem might result in a configuration that does not merge all the CSS files, but this can be configured.
This value

Code: Select all

Loader::Enabled::CSS 

needs to be set true.