Inline links to other OTRS objects
Moderator: crythias
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- Znuny newbie
- Posts: 53
- Joined: 04 Apr 2011, 15:38
- Znuny Version: 3.2.8
- Real Name: Alex Dekker
Inline links to other OTRS objects
When writing documentation in FAQ section, I sometimes need to create links to other objects [eg Tickets and FAQs], especially for overviews for complex subjects. To do this I'm creating links to "/otrs/index.pl?Action=AgentFAQZoom;ItemID=..." or whatever. I can use the Link menu, but this just creates a document-level link, which isn't conducive to creating an easy-to-read reference for Agents on procedures. The link popup in the editor has no fewer than four tabs of options but I'm not seeing a way to link stuff inline.
OTRS 3.2.8 on Ubuntu 12.04.2 LTS