I searched this forum and manuals but cannot find how can I restrict agents from seeing customers emails.
Thank you for your help.
Hide customer emails from agents
Moderator: crythias
Re: Hide customer emails from agents
That's not possible
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"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
Re: Hide customer emails from agents
ok, thank you