[Solved] Postmaster filter actions are only processed once?

[shostakovich]

Hi,

for incoming mails, a postmaster filter applies; e.g. sets X-OTRS-Queue and X-OTRS-Priority.

Now if a user answers to an already existing Ticket. I define a filter matching on ".*Ticket#[0-9]{16}.*" and set the Action to "X-OTRS-Priority=15" - it does not apply the Priority value to the ticket. In the log I can see my filter matched, and stopped...

So, do filter actions only work on the first incoming mail which creates the ticket?

TIA
Michael

[shostakovich]

I was searching for X-OTRS-Followup-*