Display queue doesn't function

Moderator: crythias

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bolhuir
Znuny newbie
Posts: 11
Joined: 27 Sep 2011, 22:20
Znuny Version: 3.0
Real Name: Rene Bolhuis
Company: rst bv

Display queue doesn't function

Post by bolhuir »

Hello,

I cannot get the queue's displayed well, when i assign groups to queue's
What i did was:

1. I created users, groups and queue's
2. assigned user to groups

What i try to achieve is that a certain queue is displayed to a user without the possibility for that user to change anything in that queue
So this user only gets RO rights on the group which i assigned to the queue

Result is that i don't see that queue when i login as this user (i also checked the queue assignments under the user credentials)
I only see that queue when i assign the group users to that queue
Is there a setting i forgot ?
shostakovich
Znuny advanced
Posts: 146
Joined: 11 Apr 2011, 08:11
Znuny Version: 3.2.5

Re: Display queue doesn't function

Post by shostakovich »

Not much time to understand your post completely. Maybe it's because of
Ticket::Frontend::AgentTicketQueue###ViewAllPossibleTickets
which shows queues depending on ro/rw
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