Two notifications per Ticket?

[kcpagticket]

For some reason we are receiving two notifications for each ticket that is made. What would cause this to change? It worked fine a few days ago.

Thanks in advance,
Ben

[crythias]

You probably have a Notification (Event)

[kcpagticket]

You probably have a Notification (Event)

Yes we have one notification event. Which replies to the customer who created the ticket.....nothing that should indicate sending a notification twice to the agent.

[crythias]

What does your system log say?