[Solved]Ext. DB error 'Please start the database at first!'

[denniskn]

I have otrs running on server otrs, database is on server database
I have setup otrs and it is running, if you go and do a service otrs stop and service otrs start you get:

[root@otrs Kernel]# service otrs start
Starting OTRS..
Checking httpd ... done.
Checking MySQL ... failed.
--> Please start the database at first! (service mysqld start) <--
[root@otrs Kernel]#

but if you go into web browser http://otrs/otrs/index.pl you get into otrs.

Is otrs not able to tell that a external DB is running?

[jojo]

you need to adjust /etc/sysconfig/otrs