to add agent owner in CI

Moderator: crythias

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Ramata
Znuny newbie
Posts: 20
Joined: 24 May 2010, 16:29
Znuny Version: 2.4.6

to add agent owner in CI

Post by Ramata »

Hi,

I'd appreciate anyone can suggest me how to add agent owner in Configuration Item (CI). Then later only this agent can manupulate it. Other agents don't allow to edit.

Thanks!
jojo
Znuny guru
Posts: 15020
Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
Contact:

Re: to add agent owner in CI

Post by jojo »

thats not possible. Youi can only set a group (via General Catalog) permission to this CI class
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