Can't send replay, forwar

[alkos]

Regards ,


after upgrading from 2.4 -> 3.0 .... 3.0.10 (with rpm ) , I am not able to input text with options forward and replay to ticket.
Simply - text field is hidden .
Closing tickets working fine.
My system is OpenSuse 10.


So I'm asking for suggestions on what I should do to resolve this.

[jojo]

did you follow the UPGRADING file and deleted all caches (OTRS and Loader Cache)?

[alkos]

yes , with: otrs.RebuildConfig.pl and otrs.DeleteCache.pl .

[jojo]

did you also restart the webserver?

[alkos]

yes,
several times .

[jojo]

check oif there any .rpmnew files in the OTRS directory

[alkos]

Forgot to say :

I made Bosnian translation for version 2.4.

When I change language settings to English everything is working fine.

So , I need to translate everything again ???




Yes, I found some *rpmnew , but most of them in Kernel/Language/ .

./.fetchmailrc.rpmnew
./var/logo-otrs.png.rpmnew
./var/log/TicketCounter.log.rpmnew
./var/cron/postmaster.rpmnew
./var/cron/pending_jobs.rpmnew
./var/cron/aaa_base.rpmnew
./var/cron/postmaster_mailbox.rpmnew
./var/cron/fetchmail.rpmnew
./var/cron/unlock.rpmnew
./var/cron/generic_agent-database.rpmnew
./var/cron/session.rpmnew
./var/cron/generic_agent.rpmnew
./var/cron/rebuild_ticket_index.rpmnew
./.mailfilter.rpmnew
./.procmailrc.rpmnew
./Kernel/Language/et.pm.rpmnew
./Kernel/Language/en_GB.pm.rpmnew
./Kernel/Language/xx_Custom.pm.rpmnew
./Kernel/Language/zh_TW.pm.rpmnew
./Kernel/Language/hu.pm.rpmnew
./Kernel/Language/de.pm.rpmnew
./Kernel/Language/nb_NO.pm.rpmnew
./Kernel/Language/vi_VN.pm.rpmnew
./Kernel/Language/tr.pm.rpmnew
./Kernel/Language/zh_CN.pm.rpmnew
./Kernel/Language/es.pm.rpmnew
./Kernel/Language/ct.pm.rpmnew
./Kernel/Language/xx_AgentZoom.pm.rpmnew
./Kernel/Language/en.pm.rpmnew
./Kernel/Language/en_CA.pm.rpmnew
./Kernel/Language/pt.pm.rpmnew
./Kernel/Language/sk_SK.pm.rpmnew
./Kernel/Language/pt_BR.pm.rpmnew
./Kernel/Language/pl.pm.rpmnew
./Kernel/Language/bg.pm.rpmnew
./Kernel/Language/ru.pm.rpmnew
./Kernel/Language/nl.pm.rpmnew
./Kernel/Language/fa.pm.rpmnew
./Kernel/Language/el.pm.rpmnew
./Kernel/Language/sv.pm.rpmnew
./Kernel/Language/fi.pm.rpmnew
./Kernel/Language/fr.pm.rpmnew
./Kernel/Language/it.pm.rpmnew
./Kernel/Language/cz.pm.rpmnew
./Kernel/Language/da.pm.rpmnew
./Kernel/Language/ar_SA.pm.rpmnew
./Kernel/Language/lv.pm.rpmnew
./Kernel/Config.pm.rpmnew
./Kernel/Config/GenericAgent.pm.rpmnew