Dashboard

[spiderpig]

Hi,

i was wondering if it is possible to change the dashboard view in 3.0.11 ?
i like to have four extra queues on my dashboard.

[Giulio Soleni]

Hi,
what do you mean by "extra queues" in the dashboard?

If you would like to increase the number of ticket shown per each section (Reminder, Escaled, New, Open...) the solution is pretty easy ... just click on the "little pencil" icon on the upper right corner of each section (it appears just hovering over it with your mouse) and select a different amount of ticket in the "shown tickets" dropdown menu.

HTH

[spiderpig]

hi,

i created new queues, and i want to monitor them on the dashboard. i want to see them just like i see (Reminder, Escaled, New, Open...)

[troffasky]

They need to be in your My Queues in order to appear in your view of the dashboard.

[spiderpig]

Hi, thank you for the reply.

hmm, i'm not sure where i can add my queues to "my queues"

[crythias]

from your preferences. Queues that are highlighted are your "My Queues"

[spiderpig]

Hi,

thank you Crythias.
i am meaning with the question if i can have Raw,Posetmaster,Misc and Junk instead of Reminder, Escaled, New, Open... on the dashboard view.

[Giulio Soleni]

i am meaning with the question if i can have Raw,Posetmaster,Misc and Junk instead of Reminder, Escaled, New, Open... on the dashboard view.

hallo again,
dashboard is intended more or less to have all the tickets you could manage under control at a glance.
To check the tickets "per queue", as you wish, you should go for TICKETS > Queue view where all tickets for the queues you selected in "My Queues" in the preferences are shown (again... mind ... you have to explicitly highlight in that preferences menu each specific queue you want to see in TICKET > Queue view).