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brightrif
Znuny newbie
Posts: 40
Joined: 03 Nov 2011, 11:41
Znuny Version: 3.0.10
Real Name: Bright
Company: Computer world

Notification not send

Post by brightrif »

I can send email from admin notification

but new ticket notification move notification etc.. is not sending.

did i change any configuration
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Wolfgangf
Znuny ninja
Posts: 1029
Joined: 13 Apr 2009, 12:26
Znuny Version: 6.0.13
Real Name: Wolfgang Fürtbauer
Company: PBS Logitek GmbH
Location: Pinsdorf

Re: Notification not send

Post by Wolfgangf »

look at your otrs and mailserver log - they should tell you why
Produktiv:
OTRS 6.0.13/ ITSM 6.0.13
OS: SUSE Linux (SLES 12, Leap), MySql 5.5.x, 5.6.x
Windows 2012 AD Integration (agents and customers), Nagios integration (incidents, CMDB), Survey, TimeAccounting
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