Customers Area is Blank

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MWMeads
Znuny newbie
Posts: 24
Joined: 09 Mar 2012, 22:27
Znuny Version: 31000
Real Name: Tim
Company: Mountain West Telephone

Customers Area is Blank

Post by MWMeads »

So I am using a external database for my customers. This is done with a MySQL database.

When opening a new ticket, I can type a customers name and it shows the list of customers with their appropriate account numbers. This would be in a format like 'John Smith (347242)'

The problem is, the Customer Information to the right shows no information. Also, if I click on the customers header, I see the page but its blank. You can tell the entries should be their, but you can't click on them. It looks like it builds a list that lists several hundred but you can't visually see them.

Any ideas?
MWMeads
Znuny newbie
Posts: 24
Joined: 09 Mar 2012, 22:27
Znuny Version: 31000
Real Name: Tim
Company: Mountain West Telephone

Re: Customers Area is Blank

Post by MWMeads »

This has been resolved.
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