Using the perl interface

Moderator: crythias

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fakeroot
Znuny newbie
Posts: 9
Joined: 25 Apr 2012, 11:05
Znuny Version: 3.1.2

Using the perl interface

Post by fakeroot »

Hi'

As a newcomer to otrs it has been great to experiment with the perl interface of otrs. Using for instance $TicketObject->TicketCreate and $TicketObject->ArticleCreate has been a great way to import bulks of data from other sources, and quick deletions have been easy as well, and certainly much easier than doing point and click in web interfaces.

It would be great as well to use the perl interface to populate the CMDB and create intralinks between its entities as well. However, documentation for that part seems more hidden to me, so the question simply goes as to the structure of the perl interface into the CMDB.

* How is an entity added to/removed from the CMDB via perl.

* How is a link interconnecting CMDB entities created/deleted via perl.

Thanks in advance for any help and pointers.

Best regards.

Thomas.
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