Cannot Mark Ticket Priority Invalid

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DasGravy
Znuny newbie
Posts: 8
Joined: 27 Apr 2012, 04:35
Znuny Version: 3.1.3

Cannot Mark Ticket Priority Invalid

Post by DasGravy »

For some reason whenever I try to change a custom ticket priority to invalid, the system will hang for a few seconds, say the setting was applied, but hasn't changed anything. Any ideas? Thanks in advance, it's appreciated.

Also, it's running on Ubuntu 10.04.
jojo
Znuny guru
Posts: 15020
Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
Contact:

Re: Cannot Mark Ticket Priority Invalid

Post by jojo »

OTRS version?
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
DasGravy
Znuny newbie
Posts: 8
Joined: 27 Apr 2012, 04:35
Znuny Version: 3.1.3

Re: Cannot Mark Ticket Priority Invalid

Post by DasGravy »

3.1.3
jojo
Znuny guru
Posts: 15020
Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
Contact:

Re: Cannot Mark Ticket Priority Invalid

Post by jojo »

please upgrade to 3.1.4 the bug is fixed in this version
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
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