For some reason whenever I try to change a custom ticket priority to invalid, the system will hang for a few seconds, say the setting was applied, but hasn't changed anything. Any ideas? Thanks in advance, it's appreciated.
Also, it's running on Ubuntu 10.04.
Cannot Mark Ticket Priority Invalid
Moderator: crythias
Re: Cannot Mark Ticket Priority Invalid
OTRS version?
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
Re: Cannot Mark Ticket Priority Invalid
please upgrade to 3.1.4 the bug is fixed in this version
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com