I know this is more html and css related than about OTRS but since i'm very noobish when it comes to this area, i really need some help on this..
First i'd like to add a title to every row in the dashboard agent interface.
I'm guessing it's in the file AgentDashboardTicketGeneric.dtl, i tried adding a "<th>Header 1</th>" above the <td>$QData{"Queue"}</td> for each column but it actually creates new columns on both sides each times.
Second, i can't find where to modify the color for the priority boxes, in the left column. Seems simple but i don't know where to look; in /opt/otrs/Kernel/Output/HTML/Standard or /opt/otrs/var/httpd/htdocs/skins/Agent
Google found this but otrs had changed since 2007.