Configure path for index.pl/customer.pl

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rschirin
Znuny newbie
Posts: 35
Joined: 16 Apr 2012, 18:25
Znuny Version: 3.1.2

Configure path for index.pl/customer.pl

Post by rschirin »

I cannot find the file in which is specified the path for index.pl customer.pl installer.pl etc etc....
I mean, if i go to 127.0.0.1/otrs/index.pl how the system knows to go into /otrs/bin/cgi-bin?
and why a customer user can log in only from customer.pl and not also from index.pl? is it possible to change it?
OTRS 3.1.6 on ubuntu with MySQL
jojo
Znuny guru
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Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
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Re: Configure path for index.pl/customer.pl

Post by jojo »

this is part of the apache config and needs to be changed in Sysconfig also.

Agents and Customers are split in two different frontends per design. There is no way to change it
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
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rschirin
Znuny newbie
Posts: 35
Joined: 16 Apr 2012, 18:25
Znuny Version: 3.1.2

Re: Configure path for index.pl/customer.pl

Post by rschirin »

jojo wrote:this is part of the apache config and needs to be changed in Sysconfig also.
ok, i found it.

is there any documentation about the split of agents and customers?
OTRS 3.1.6 on ubuntu with MySQL
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