List of tickets closed last month Report

Moderator: crythias

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paul1705
Znuny newbie
Posts: 6
Joined: 23 Apr 2012, 13:21
Znuny Version: 3.1.3
Real Name: Paul Stoner
Company: i-neda

List of tickets closed last month Report

Post by paul1705 »

All,

Has anybody managed to get this working. I simply want a report that shows a lit of ticket numbers, who closed them and when.

I have tried a few different settings in the report but everytime I run it it comes back as "zero" e.g no data just the headers.

I am using 3.1.4 if that helps.

Thanks, Paul
Wolfgangf
Znuny ninja
Posts: 1029
Joined: 13 Apr 2009, 12:26
Znuny Version: 6.0.13
Real Name: Wolfgang Fürtbauer
Company: PBS Logitek GmbH
Location: Pinsdorf

Re: List of tickets closed last month Report

Post by Wolfgangf »

I'm using the standard search functionallity for this purpose
Produktiv:
OTRS 6.0.13/ ITSM 6.0.13
OS: SUSE Linux (SLES 12, Leap), MySql 5.5.x, 5.6.x
Windows 2012 AD Integration (agents and customers), Nagios integration (incidents, CMDB), Survey, TimeAccounting
paul1705
Znuny newbie
Posts: 6
Joined: 23 Apr 2012, 13:21
Znuny Version: 3.1.3
Real Name: Paul Stoner
Company: i-neda

Re: List of tickets closed last month Report

Post by paul1705 »

Thanks Wolfgang....I guess that will do for now :)
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