Queues with the same name

[rschirin]

can I modify db to have two or more different queues with the same name? to recognize them, I will use the ID and the comment fields. have I to modify the otrs-schema.mysql.sql file?

[rschirin]

I modified otrs-schema.mysql.sql

Code: Select all

UNIQUE INDEX queue_name (id,name) 

I added the field 'id' to create a couple of unique data for the index. can it create problems?

is it better to make index not unique and maintain only the field 'name'?

[crythias]

For what purpose will you do this? (Summary: don't do this. If you want to reuse a name, make the name a subqueue.)