Error ¨Not Found¨ into ticket´s data

Moderator: crythias

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rschirin
Znuny newbie
Posts: 35
Joined: 16 Apr 2012, 18:25
Znuny Version: 3.1.2

Error ¨Not Found¨ into ticket´s data

Post by rschirin »

Why, when I try to see a ticket (as an agent) I cannot see the data into the ticket? I have an error like

Code: Select all

Not Found
The requested URL /otrs/index.pl was not found on this server.
this error appears only into the window of the text, so I continue to see all the bottoms of the dashboard. is there a file that refers to /otrs/index.pl that can create that?
OTRS 3.1.6 on ubuntu with MySQL
rschirin
Znuny newbie
Posts: 35
Joined: 16 Apr 2012, 18:25
Znuny Version: 3.1.2

Re: Error ¨Not Found¨ into ticket´s data

Post by rschirin »

it seems as otrs cannot find the content of the tickets. :?
OTRS 3.1.6 on ubuntu with MySQL
crythias
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Joined: 04 May 2010, 18:38
Znuny Version: 5.0.x
Location: SouthWest Florida, USA
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Re: Error ¨Not Found¨ into ticket´s data

Post by crythias »

did you try to remove /otrs/from your url?
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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