Is there there a way to make Show All Articles be the default view for Tickets?
Here's a link to the Show All Articles tab located in the ticket:
http://www.mediafire.com/i/?csqois4zznaziq5
Show All Articles as default
Moderator: crythias
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- Znuny newbie
- Posts: 40
- Joined: 04 Apr 2012, 16:10
- Znuny Version: 3.1.1
- Real Name: Daniel
- Company: MediaFire
- Location: Texas, USA
Show All Articles as default
Daniel Goebel
OTRS Newbie
OTRS Help Desk 3.1
Survey Mod
OTRS Newbie
OTRS Help Desk 3.1
Survey Mod
Re: Show All Articles as default
have a look in the Sysconfig settings for the Ticket Zoom. There is a expand all option
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"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
-
- Znuny newbie
- Posts: 40
- Joined: 04 Apr 2012, 16:10
- Znuny Version: 3.1.1
- Real Name: Daniel
- Company: MediaFire
- Location: Texas, USA
Re: Show All Articles as default
Thank you, I greatly appreciate it 

Daniel Goebel
OTRS Newbie
OTRS Help Desk 3.1
Survey Mod
OTRS Newbie
OTRS Help Desk 3.1
Survey Mod