Hi,
can you help me,
in ITSMChange I have to modify a permission of a web form to make it reachable for just the change_manager
and not reachable for other user,
I need to know if it is possible to do it in sysconfig?
thank you for everything,
[solved] Permissions
Moderator: crythias
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[solved] Permissions
Last edited by s_loubna on 07 Jun 2012, 15:10, edited 1 time in total.
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- Znuny newbie
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Re: Permissions
what I really need is: to make change_builder not able to view the history of change
and make it able for change_manager,
and make it able for change_manager,
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- Znuny newbie
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Re: Permissions
the solution is to go to file .../otrs/Kernel/Config/Files/ITSMChangeManagement.xml
<ConfigItem Name="Frontend::Module###AgentITSMChangeHistory" Required="0" Valid="1">
<Description Translatable="1">Frontend module registration for the agent interface.</Description>
<Group>ITSM Change Management</Group>
<SubGroup>Frontend::Agent::ModuleRegistration</SubGroup>
<Setting>
<FrontendModuleReg>
<GroupRo>itsm-change</GroupRo> --> replace itsm-change by itsm-change-manager
<Description>Change History</Description>
<Title>History</Title>
<NavBarName>ITSM Change</NavBarName>
</FrontendModuleReg>
</Setting>
</ConfigItem>
<ConfigItem Name="Frontend::Module###AgentITSMChangeHistory" Required="0" Valid="1">
<Description Translatable="1">Frontend module registration for the agent interface.</Description>
<Group>ITSM Change Management</Group>
<SubGroup>Frontend::Agent::ModuleRegistration</SubGroup>
<Setting>
<FrontendModuleReg>
<GroupRo>itsm-change</GroupRo> --> replace itsm-change by itsm-change-manager
<Description>Change History</Description>
<Title>History</Title>
<NavBarName>ITSM Change</NavBarName>
</FrontendModuleReg>
</Setting>
</ConfigItem>