[SOLVED] Move Dynamic Field above Text Area

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jschlueter
Znuny newbie
Posts: 88
Joined: 16 May 2012, 18:50
Znuny Version: 4.0.4
Real Name: Justin Schlueter
Company: Kimberly Area School District

[SOLVED] Move Dynamic Field above Text Area

Post by jschlueter »

I created a Dynamic Field however it sits at the very bottom even though I have it in position one. Is there any way to move it so I can have it just after the subject field or text in the Customer Ticket? THanks
Last edited by jschlueter on 15 Jan 2013, 20:48, edited 1 time in total.
yuri0001
Znuny superhero
Posts: 630
Joined: 17 Mar 2011, 14:40
Znuny Version: 5.0.6
Real Name: Yuri Kolesnikov
Location: Russia

Re: Move Dynamic Field above Text Area

Post by yuri0001 »

Hi!
Yes, you can. In modules as CustomerTicketMessage.dtl, AgentPhoneTicket.dtl you can see some line of code that display Dynamic Fields as one block in bottom of the screen. However, there you can also see commented code that describe the displaying of Dynamic fields seperately. If you need you can comment the block that displayed all fields at once and insert lines of code to display them separatly in needed place. :?
Best regards Yuri Kolesnikov
OTRS 5.0.14, ITSM 5.0.14
SUSE 13.2, MariaDB 10.0.22(productive)
OTRS 5.0.14, ITSM 5.0.14(test)
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