Transfer sysconfig backup from OTRS 3.0 to OTRS 3.1

kp20mar · Post by **kp20mar** » 20 Jun 2012, 05:15

Hi,
How to backup sysconfig on OTRS 3.0.10 and restore on OTRS 3.1.6? I did but have error. How can i do? Pls help!

kp20mar · Post by **kp20mar** » 26 Jun 2012, 12:10

anyone help me?

CSL · Post by **CSL** » 26 Jun 2012, 12:39

What error did you get when you loaded your old config file?

Did you try running /opt/otrs/otrs.RebuildConfig.pm afterward?

jojo · Post by **jojo** » 26 Jun 2012, 13:28

you need to follow the UPGRADING steps

kp20mar · Post by **kp20mar** » 02 Jul 2012, 10:07

jojo wrote:you need to follow the UPGRADING steps

Hi JoJo, can you show me the UPGRADING steps? Thanks you!

jojo · Post by **jojo** » 02 Jul 2012, 12:13

read the UPGRADING file in the OTRS installation directory

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