Hello all,
it could be a dumb question but so far I can't find a way to do this. If I remove Agents from the Admin group, they also lose access to Customer Management and they need that to add new customers to the system.
Thanks for your thoughts!
(SOLVED) Agents access to Customer Management but not Admin?
Moderator: crythias
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- Znuny expert
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- Znuny Version: 3.1.6
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(SOLVED) Agents access to Customer Management but not Admin?
Last edited by morecw on 04 Jul 2012, 10:09, edited 1 time in total.
OTRS 3.1.6, Windows 2008 with MySQL database
Firefox 14, Chrome 22
Firefox 14, Chrome 22
Re: Give Agents access to Customer Management but not Admin?
give them access to group users
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"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
-
- Znuny expert
- Posts: 215
- Joined: 18 Jun 2012, 09:24
- Znuny Version: 3.1.6
- Real Name: Craig Wellman
- Company: STÜBER SYSTEMS
Re: Give Agents access to Customer Management but not Admin?
That worked! Thank you so much 

OTRS 3.1.6, Windows 2008 with MySQL database
Firefox 14, Chrome 22
Firefox 14, Chrome 22