Undefined subroutine &YAML

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robertsmith
Znuny newbie
Posts: 2
Joined: 12 Jul 2012, 22:12
Znuny Version: 3.1.6
Real Name: Robert Smith
Company: RS Group

Undefined subroutine &YAML

Post by robertsmith »

I'm getting the following error in my logs. This error happens when a open up any of the existing or new tickets it also is shown in the cronjobs. A few of the things i have tried are reinstalled otrs, i've reinstalled all the perl packages. I'm kind of at a loss of what to do next. I'm using OTRS 3.1.6 currently, but have tried a few other versions. It was at one point working just fine so I'm sure something has just corrupted, but not sure exactly what at this time. This is on FreeBSD 9.0-RELEASE. I've attempted a few searches and nothing relevant has come up, so if there was something I missed that would be greatly appreciated. Cheers

Undefined subroutine &YAML::Load called at /usr/local/otrs/bin/cgi-bin/../../Kernel/System/DynamicField.pm line 300., referer: http://domain.tld/otrs/index.pl
crythias
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Re: Undefined subroutine &YAML

Post by crythias »

otrs/bin/otrs.CheckModules.pl

resolve dependencies
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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robertsmith
Znuny newbie
Posts: 2
Joined: 12 Jul 2012, 22:12
Znuny Version: 3.1.6
Real Name: Robert Smith
Company: RS Group

Re: Undefined subroutine &YAML

Post by robertsmith »

All the dependencies are reporting that they're ok except for the optional ones none of which I require.
crythias
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Re: Undefined subroutine &YAML

Post by crythias »

cpan install YAML ?
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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