Installing another instance of OTRS

[bermelian]

Hi There,


I already have a running instance of OTRS on CentOS. I would like to install a new version of it. How should I do it ? How do I tell the installation to use /opt/otrs2 instead of overwriting /opt/otrs ?


Reards,

Bermelian

[schimmelpfeng]

I`m trying to do the samething here.
If i do that, i will post here.
I find something, but in version 2.2, but i dont try this yet.
If you want to test this.
Here is the link:

http://faq.otrs.org/otrs/public.pl?Acti ... ItemID=289

[CSL]

Has been asked recently:

viewtopic.php?f=62&t=16750

Long story short; it's not easy or recommended, and using virtual machines will be far easier and more manageable than wrangling with multiple apache instances / configurations etc.

If you want to install a newer version for testing then a VM would be ideal for this, and would mean you don't have to risk messing with your current install.

[schimmelpfeng]

I find this link to:
http://blog.otrs.org/2010/08/11/how-to- ... ngle-host/
I tink we need to do that too.

[bermelian]

Thanks for the replies

[crythias]

For replacement and not simultaneous usage, it's not terribly hard to change your directory. I've done this.

edit your apache/conf.d/otrs.conf or appropriate httpd.conf

globally search/replace :%s/otrs/otrs3/ or at least

ScriptAlias /otrs3/ "/opt/otrs3/bin/cgi-bin/"
Alias /otrs3-web/ "/opt/otrs3/var/httpd/htdocs/"

and the Location entry.

in Config.pm, make these changes:
$Self->{Home} = '/opt/otrs3'; #This is the filesystem path for otrs
$Self->{'Frontend::WebPath'} = '/otrs3-web/'; #this should match the alias