Patch Upgrade from 2.4.12 to 2.4.13

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adt
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Posts: 43
Joined: 28 Jun 2012, 17:04
Znuny Version: 2.4.9

Patch Upgrade from 2.4.12 to 2.4.13

Post by adt »

hi folks,
I wanna upgrade my version of OTRS from 2.4.12 to 2..4.13 because this version contains some bug fixes and enhancements.

Can someone tell me the steps regarding the migration process or give me a link for stepwise plan.

Currently I'm using OTRS 2.4.12 with Debian 10 and MySQL on DB.

Thanks,
Last edited by adt on 06 Sep 2012, 12:33, edited 1 time in total.
crythias
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Re: Upgrade from 2.4.12 to 2.4.13

Post by crythias »

Read UPGRADING for that implementation. However, if you're going to upgrade anything, backup filesystem and database, test on a test bench and upgrade to 3.0.latest and then 3.1.latest
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
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adt
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Posts: 43
Joined: 28 Jun 2012, 17:04
Znuny Version: 2.4.9

Re: Upgrade from 2.4.12 to 2.4.13

Post by adt »

thanks,
can you redirect me to documentation for that please??
crythias
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Re: Upgrade from 2.4.12 to 2.4.13

Post by crythias »

OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
Please edit your signature to include your OTRS version, Operating System, and database type.
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adt
Znuny newbie
Posts: 43
Joined: 28 Jun 2012, 17:04
Znuny Version: 2.4.9

Re: Patch Upgrade from 2.4.12 to 2.4.13

Post by adt »

Sounds good,
but FYI i want to perform it on 2.4.x versions(patch level).
Please guide me for patch level upgrade/migration from 2.4.12 to 2.4.13
CSL
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Re: Patch Upgrade from 2.4.12 to 2.4.13

Post by CSL »

The linked documentation should contain all of the information you need. If you require detailed step-by-step assistance to do this, then paid, professional support would be able to provide this for you.
Backend: OTRS 3.0.11 RedHat Enterprise Linux 6.2, Apache, MySQL with replication
Frontend: OTRS 3.0.11 RedHat Enterprise Linux 6.2 with SELinux, Apache SSL
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