Adding an image to customer portal in ticket creation
Moderator: crythias
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- Znuny newbie
- Posts: 76
- Joined: 01 Sep 2012, 09:51
- Znuny Version: 5.0.16
- Real Name: Vinesh Narayanan
- Company: NTS
Adding an image to customer portal in ticket creation
I think someone can help me, i wanted to insert an image to customer portal in ticket creation where image represent for Proirity and SLA table which is an image please help me how to add this image on customer portal ticket creation page. i have attached screenshot what i actually need.
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Re: Adding an image to customer portal in ticket creation
you need to change the CustomerTicketMessage.dtl
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"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
-
- Znuny newbie
- Posts: 76
- Joined: 01 Sep 2012, 09:51
- Znuny Version: 5.0.16
- Real Name: Vinesh Narayanan
- Company: NTS
Re: Adding an image to customer portal in ticket creation
I know jojo it should be changed in CustomerTicketMessage.dtl but do not know the code's to put in an image in CustomerTicketMessage.dtl can i have an sample codes for putting an image in .dtl files which will be very helpful thanks and waiting for your reply.
Re: Adding an image to customer portal in ticket creation
thats basic HTML coding. Please ask some of your webdevelopers
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
-
- Znuny newbie
- Posts: 76
- Joined: 01 Sep 2012, 09:51
- Znuny Version: 5.0.16
- Real Name: Vinesh Narayanan
- Company: NTS
Re: Adding an image to customer portal in ticket creation
thanks jojo i was able to manage it and now it is fine. 
