Does anyone try to connect OTRS with OA ?
we want to put OTRS into OA, but only creat a link in OA seems not convenience, it requires users' login name and password again.
is it possible using OA's login data to login OTRS?
Hope someone try this before.
Thanks for any suggestion.
connect OTRS with OA
Moderator: crythias
connect OTRS with OA
OTRS Version: 3.1.9
OS: windows 2003
ITSM 3.1.6
MySQL 5.xxx
OS: windows 2003
ITSM 3.1.6
MySQL 5.xxx
Re: connect OTRS with OA
What you mean with OA?
Re: connect OTRS with OA
assume i am a customer using OA right now, i have a link connecting to OTRS system
the thing i want to do is avoiding customer typeing their username and password again if he logged in OA, just click the link button and the browser will log in OTRS automaticlly. can i do that?
the thing i want to do is avoiding customer typeing their username and password again if he logged in OA, just click the link button and the browser will log in OTRS automaticlly. can i do that?
OTRS Version: 3.1.9
OS: windows 2003
ITSM 3.1.6
MySQL 5.xxx
OS: windows 2003
ITSM 3.1.6
MySQL 5.xxx
Re: connect OTRS with OA
what is OA?
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
Re: connect OTRS with OA
The homeplanet of the Green Lantern Corpsjojo wrote:what is OA?
Re: connect OTRS with OA
Office Automation system, most of our office work flows are on itjojo wrote:what is OA?
OTRS Version: 3.1.9
OS: windows 2003
ITSM 3.1.6
MySQL 5.xxx
OS: windows 2003
ITSM 3.1.6
MySQL 5.xxx