I am using OTRS::ITSM 3.1.6.
In each Configuration Item (ie Computer, Hardware, Location, Network, Software) there is a Type with a dropdown menu of select items.
I would like to be able to modify list drop down list.
Like for Location the selections are; Building, Floor, IT Facility, Office, Other, Outlet, Rack, Room, Workplace. I would like to change Room to Classroom and add Computer Lab. I have similar changes I want to make in other lists.
Where do I make these changes. Are these values filled from a Database a file or are they coded into the scripts.
Thanks in advance for any help.
Van
CMDB CI Types
Re: CMDB CI Types
via General Catalog
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
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"Testing": ((OTRS Community Edition)) and git Master
Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
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Re: CMDB CI Types
Thanks,
I found it.
Van
I found it.
Van