Errors after update to 3.2.0 B1

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legroen
Znuny newbie
Posts: 2
Joined: 05 Nov 2012, 18:00
Znuny Version: 3.2.0 B1

Errors after update to 3.2.0 B1

Post by legroen »

Hello,

We updated our version to the new 3.2.0 B1 release but are experiencing some errors from time to time.
  • Bizarre copy of UNKNOWN in anonhash at /opt/otrs/Kernel/Config/Files/ZZZAAuto.pm line 3423.\n
  • Bizarre copy of UNKNOWN in sassign at /opt/otrs/Kernel/Config/Files/ZZZAAuto.pm line 3149.\n
  • panic: attempt to copy freed scalar 7f624cabe6e8 to 7f624aac3860 at /opt/otrs/Kernel/Config/Files/ZZZAAuto.pm line 2495.\n
I would like to solved them but for now I have no idea where to start searching.
jojo
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Joined: 26 Jan 2007, 14:50
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Re: Errors after update to 3.2.0 B1

Post by jojo »

try to delete all cahes and the ZZZAAuto.pm to have it rebuilded.


Please note that this is a beta version which is not intented to be used in production environments
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

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legroen
Znuny newbie
Posts: 2
Joined: 05 Nov 2012, 18:00
Znuny Version: 3.2.0 B1

Re: Errors after update to 3.2.0 B1

Post by legroen »

The problem still persists. We deleted the cache files, restarted apache and rebuild the ZZZAAuto file.

The error message get's worse after some time, restarting apache helps.
jojo
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Joined: 26 Jan 2007, 14:50
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Re: Errors after update to 3.2.0 B1

Post by jojo »

please open a Bug
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
reneeb
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Re: Errors after update to 3.2.0 B1

Post by reneeb »

Can you post your ZZZ*-files? (please remove all "secret" data)
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