Error: Impossible to send a message

[swathi]

Dear team,

I have created a new ticket as a Customer in Junk. I didnt get any notification mail to my mail id (swathi_vinjam@mahindrasatyam.com)
I have logged into index.pl as a agent with admin credentials, and trying to giving a reply from my created ticket.
I am getting the below error:

Error: Impossible to send a message to: swathi_vinjam@mahindrasatyam.com
Error Details: 10 Perl: 5.12.3 OS: MSWin32 Time: Mon Nov 19 15:33:42 2012 Message: Impossible to send message to: swathi_vinjam@mahindrasatyam.com, . Traceback (9352): Module: Kernel::System::Ticket::Article::ArticleSend (v1.311.2.2) Line: 2176 Module: Kernel::Modules::AgentTicketCompose::Run (v1.164.2.1) Line: 738 Module: Kernel::System::Web::InterfaceAgent::Run (v1.64) Line: 868 Module: ModPerl::ROOT::ModPerl::Registry::C_3a_Program_20Files_OTRS_OTRS_bin_cgi_2dbin_index_2epl::handler (unknown version) Line: 49 Module: (eval) (v1.90) Line: 204 Module: ModPerl::RegistryCooker::run (v1.90) Line: 204 Module: ModPerl::RegistryCooker::default_handler (v1.90) Line: 170 Module: ModPerl::Registry::handler (v1.99) Line: 31

Please explain me the procedure to get the notifcations to my mail id on ticket information.
Thank You,
Regards,
Swathi.

[jojo]

please use forum search and fix your setup for sending emails