Problem installing OTRS on OpenSUSE 12.2

Moderator: crythias

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imapi
Znuny newbie
Posts: 2
Joined: 21 Nov 2012, 13:34
Znuny Version: 3.1.10

Problem installing OTRS on OpenSUSE 12.2

Post by imapi »

I made clean network install of opensuset 12.2, installed otrs packages from opensuse repository wich currently is 3.1.10
going to http://localhost/otrs/installer.pl I get error:
Server error!

The server encountered an internal error and was unable to complete your request.

Error message:
syntax error at /srv/otrs/Kernel/Config/Files/ZZZAuto.pm line 15, near "'http://ftp.otrs.org/pub/otrs/itsm/packages31/'" syntax error at /srv/otrs/Kernel/Config/Files/ZZZAuto.pm line 18, near "}" Compilation failed in require at /srv/otrs//Kernel/Config/Defaults.pm line 1860. ,

If you think this is a server error, please contact the webmaster.

Error 500

cant figure out what is the problem
imapi
Znuny newbie
Posts: 2
Joined: 21 Nov 2012, 13:34
Znuny Version: 3.1.10

Re: Problem installing OTRS on OpenSUSE 12.2

Post by imapi »

Ok I found the solution. openSuSE package is broken. One should add a , at the end of /srv/otrs/Kernel/Config/Files/ZZZAuto.pm line 15
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