Do not enter a domain name when the client logs

Moderator: crythias

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yuri0001
Znuny superhero
Posts: 630
Joined: 17 Mar 2011, 14:40
Znuny Version: 5.0.6
Real Name: Yuri Kolesnikov
Location: Russia

Do not enter a domain name when the client logs

Post by yuri0001 »

Good day!
Perhaps the question has already been discussed, but the search did not find.
Configured Authentication, from the base of OTRS and AD.
But to log in the client of AD requires to enter domain name, say - saivanov@pegas.che
Actually the question - how can I get rid of the domain name in the login?
For agents indicated -

Code: Select all

     # Self-> {'AuthModule :: LDAP :: UserSuffix2'} = '@pegas.che';
and it worked.
Attempting to pass it for customers authentificatin in config.pm results in an error.
Or, if you have two or more back-ends, it can not be done?
Maybe someone did and have a solution for customers? :?
Thanks in advance!
Best regards Yuri Kolesnikov
OTRS 5.0.14, ITSM 5.0.14
SUSE 13.2, MariaDB 10.0.22(productive)
OTRS 5.0.14, ITSM 5.0.14(test)
yuri0001
Znuny superhero
Posts: 630
Joined: 17 Mar 2011, 14:40
Znuny Version: 5.0.6
Real Name: Yuri Kolesnikov
Location: Russia

Re: Do not enter a domain name when the client logs

Post by yuri0001 »

Somebody knows? :(
Best regards Yuri Kolesnikov
OTRS 5.0.14, ITSM 5.0.14
SUSE 13.2, MariaDB 10.0.22(productive)
OTRS 5.0.14, ITSM 5.0.14(test)
crythias
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Re: Do not enter a domain name when the client logs

Post by crythias »

Why should it not work? What is the line you used?
$Self->{'Customer::AuthModule::LDAP::UserSuffix'} = '@domain.com';
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yuri0001
Znuny superhero
Posts: 630
Joined: 17 Mar 2011, 14:40
Znuny Version: 5.0.6
Real Name: Yuri Kolesnikov
Location: Russia

Re: Do not enter a domain name when the client logs

Post by yuri0001 »

Of course, you're absolutely right. Our administrator stupidly copied the line from the agent authorization section. :shock:
Many thanks and apologies for such questions. :?
Best regards Yuri Kolesnikov
OTRS 5.0.14, ITSM 5.0.14
SUSE 13.2, MariaDB 10.0.22(productive)
OTRS 5.0.14, ITSM 5.0.14(test)
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