Adding "Type" column to ticket lists

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Oakwall
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Joined: 10 Dec 2012, 12:14
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Adding "Type" column to ticket lists

Post by Oakwall »

Hi,

I wonder how I can go about adding a column for "Type"? I'd like to have it in the Status Overview and Search Results..

Thanks
..Andreas
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Oakwall
Znuny newbie
Posts: 2
Joined: 10 Dec 2012, 12:14
Znuny Version: 3.1.4
Real Name: AE
Company: copper

Re: Adding "Type" column to ticket lists

Post by Oakwall »

And this is while viewing the lists in Small mode, so I can sort after "Type"..
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reneeb
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Re: Adding "Type" column to ticket lists

Post by reneeb »

This might be helpful: viewtopic.php?f=60&t=5156

Hints: You have to edit Kernel/Output/HTML/TicketOverviewSmall.pm and Kernel/Output/HTML/Standard/AgentTicketOverviewSmall.dtl
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push2talk
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Joined: 13 Nov 2011, 15:06
Znuny Version: 3.0.9

Re: Adding "Type" column to ticket lists

Post by push2talk »

Pls help, I need to add "Type" column to ticket lists too. Anybody do this configuration?
I try to edit AgentTicketOverviewSmall.dtl , TicketOverviewSmall.pm but I don't know which of parametrs I should add in this files.
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