Timeaccounting and flexible working hours

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inwiwo
Znuny newbie
Posts: 20
Joined: 16 Jun 2012, 17:13
Znuny Version: 5.0.6

Timeaccounting and flexible working hours

Post by inwiwo »

Hi,

is there a way for the time accounting module to accept "0" as working time a day?

I have people who work 20h a week, but with no fix days of the week. They could come 4h every day or 2 days for 8h and one day for 4 hours.

I also tried adding a task "absent" and using that as key in TimeAccounting::ReduceTime with 0 (or does it need to be 100, since it is a reducton?) as content. But whatever value I use, I can't see this having any affect in the timeaccounting -> Reporting. If not there, where is TimeAccounting::ReduceTime used?

I work around would be to create a statistic and exclude the task "absent" in there, but I would prefer to have it in the timeaccounting report as I can see all other information like vacation and sick leave there in one page.


Does anybody have a solution for my problem?

Thanks
inwiwo
inwiwo
Znuny newbie
Posts: 20
Joined: 16 Jun 2012, 17:13
Znuny Version: 5.0.6

Re: Timeaccounting and flexible working hours

Post by inwiwo »

Is there really no way to insert a "0" as working hours? What's the reason behind this limitation?

Or am I posting in the wrong (sub)forum? Then please move this thread into the right one.

Thanks
inwiwo
jojo
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Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
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Re: Timeaccounting and flexible working hours

Post by jojo »

you can set a person to absent (holiday, ill) in this module for a day
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inwiwo
Znuny newbie
Posts: 20
Joined: 16 Jun 2012, 17:13
Znuny Version: 5.0.6

Re: Timeaccounting and flexible working hours

Post by inwiwo »

I know that, but that's not what I want and need. In my first post I described what I need and why.

"I have people who work 20h a week, but with no fixed days of the week. They could come 4h every day or 2 days for 8h and one day for 4 hours."

If I use holiday and sick leave, my reports will be wrong.
jojo
Znuny guru
Posts: 15020
Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
Contact:

Re: Timeaccounting and flexible working hours

Post by jojo »

this would require custom development
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
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