Sevice and Sla as mandatory field

Moderator: crythias

Locked
Ribravo
Znuny newbie
Posts: 36
Joined: 24 May 2012, 02:27
Znuny Version: 3.1.4
Location: São Paulo - Brasil

Sevice and Sla as mandatory field

Post by Ribravo »

How do I make fields "Service and SLA" Mandatory fields?

Thanks a lot.
Top
crythias
Moderator
Posts: 10170
Joined: 04 May 2010, 18:38
Znuny Version: 5.0.x
Location: SouthWest Florida, USA
Contact:
Contact crythias

Re: Sevice and Sla as mandatory field

Post by crythias »

for whom and what screen?
OTRS 6.0.x (private/testing/public) on Linux with MySQL database.
Please edit your signature to include your OTRS version, Operating System, and database type.
Click Subscribe Topic below to get notifications. Consider amending your topic title to include [SOLVED] if it is so.
Need help? Before you ask
Top
Ribravo
Znuny newbie
Posts: 36
Joined: 24 May 2012, 02:27
Znuny Version: 3.1.4
Location: São Paulo - Brasil

Re: Sevice and Sla as mandatory field

Post by Ribravo »

For agents. New phone ticket and Note.
Top
Ribravo
Znuny newbie
Posts: 36
Joined: 24 May 2012, 02:27
Znuny Version: 3.1.4
Location: São Paulo - Brasil

Re: Sevice and Sla as mandatory field

Post by Ribravo »

help?
Top
jojo
Znuny guru
Posts: 15020
Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
Contact:
Contact jojo

Re: Sevice and Sla as mandatory field

Post by jojo »

you need to change the code. please try forum search
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
Top
Locked

Return to “General”