How to restart the OTRS service in Linux ?

Moderator: crythias

Locked
terrychen
Znuny newbie
Posts: 9
Joined: 07 Jan 2013, 10:49
Znuny Version: 3.1.11
Real Name: Terry
Company: CITIC

How to restart the OTRS service in Linux ?

Post by terrychen »

Dear all,

How to restart the OTRS service in Linux ? why i hit the error why i use the following command,

-bash-3.2$ rcotrs restart-force
-bash: rcotrs: command not found



Regards
Terry
jojo
Znuny guru
Posts: 15020
Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
Contact:

Re: How to restart the OTRS service in Linux ?

Post by jojo »

/etc/init.d/otrs might help
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
terrychen
Znuny newbie
Posts: 9
Joined: 07 Jan 2013, 10:49
Znuny Version: 3.1.11
Real Name: Terry
Company: CITIC

Re: How to restart the OTRS service in Linux ?

Post by terrychen »

jojo wrote:/etc/init.d/otrs might help

Hi Jojo,
can i restart the httpd instead?


Regards
Terry
jojo
Znuny guru
Posts: 15020
Joined: 26 Jan 2007, 14:50
Znuny Version: Git Master
Contact:

Re: How to restart the OTRS service in Linux ?

Post by jojo »

the otrs script will just rebuild the cron jobs
"Production": OTRS™ 8, OTRS™ 7, STORM powered by OTRS
"Testing": ((OTRS Community Edition)) and git Master

Never change Defaults.pm! :: Blog
Professional Services:: http://www.otrs.com :: enjoy@otrs.com
Locked