Ich bekomme folgenden Fehler beim erstellen eines neuen E-mailTickets:
Code: Select all
Backend ERROR: OTRS-CGI-10 Perl: 5.10.1 OS: linux Time: Tue Jan 15 15:20:35 2013 Message: Impossible to send message to: "Benutzername Name" <benutzer@musterfirma.de> . Traceback (1821): Module: Kernel::System::Ticket::Article::ArticleSend (v1.311.2.2) Line: 2176 Module: Kernel::Modules::AgentTicketEmail::Run (v1.44) Line: 1285 Module: Kernel::System::Web::InterfaceAgent::Run (v1.64) Line: 868 Module: ModPerl::ROOT::ModPerl::Registry::opt_otrs_bin_cgi_2dbin_index_2epl::handler (unknown version) Line: 46 Module: (eval) (v1.90) Line: 204 Module: ModPerl::RegistryCooker::run (v1.90) Line: 204 Module: ModPerl::RegistryCooker::default_handler (v1.90) Line: 170 Module: ModPerl::Registry::handler (v1.99) Line: 31
ModulCheck:
Code: Select all
root@OTRS01:/opt/otrs# bin/otrs.CheckModules.pl
o CGI..............................ok (v3.59)
o Crypt::PasswdMD5.................ok (v1.3)
o Crypt::SSLeay....................ok (v0.57)
o CSS::Minifier....................ok (v0.01)
o Date::Format.....................ok (v2.24)
o Date::Pcalc......................ok (v1.2)
o DBI..............................ok (v1.612)
o DBD::mysql.......................ok (v4.016)
o DBD::ODBC........................Not installed! (Optional - Required to connect to a MS-SQL database.)
o DBD::Oracle......................Not installed! (Optional - Required to connect to a Oracle database.)
o DBD::Pg..........................Not installed! (Optional - Required to connect to a PostgreSQL database.)
o Digest::MD5......................ok (v2.39)
o Digest::SHA::PurePerl............ok (v5.70)
o Digest::SHA......................ok (v5.47)
o Encode::HanExtra.................Not installed! (Optional - Required to handle mails with several Chinese character sets.)
o Encode::Locale...................ok (v1.02)
o GD...............................ok (v2.39)
o GD::Text......................ok (v0.86)
o GD::Graph.....................ok (v1.44)
o GD::Graph::lines..............ok (v1.15)
o GD::Text::Align...............ok (v1.18)
o IO::Scalar.......................ok (v2.110)
o IO::Wrap.........................ok (v2.110)
o JavaScript::Minifier.............ok (v1.05)
o JSON.............................ok (v2.53)
o JSON::PP......................ok (v2.27200)
o JSON::XS......................Not installed! (Optional - Recommended for faster AJAX/JavaScript handling.)
o Locale::Codes....................ok (v3.18)
o LWP::UserAgent...................ok (v6.03)
o Mail::Internet...................ok (v2.08)
o Mail::POP3Client.................ok (v2.18 )
o IO::Socket::SSL...............ok (v1.33)
o Mail::IMAPClient.................Not installed! (Optional - Required for IMAP TLS connections.)
o IO::Socket::SSL...............ok (v1.33)
o MIME::Base64.....................ok (v3.08)
o MIME::Tools......................ok (v5.428)
o ModPerl::Util....................ok (v2.000004)
o Apache::DBI...................ok (v1.11)
o Apache2::Reload...............ok (v0.11)
o Net::DNS.........................ok (v0.66)
o Net::POP3........................ok (v2.29)
o Net::IMAP::Simple................ok (v1.2030)
o Net::IMAP::Simple::SSL........ok (v1.3)
o Net::SMTP........................ok (v2.31)
o Authen::SASL..................ok (v2.15)
o Net::SMTP::SSL................ok (v1.01)
o Net::SMTP::TLS::ButMaintained.ok (v0.20)
o Net::LDAP........................ok (v0.4001)
o Net::SSL.........................ok (v2.84)
o PDF::API2........................ok (v0.73)
o Compress::Zlib................ok (v2.02)
o SOAP::Lite.......................ok (v0.714)
o version.......................ok (v0.77)
o Class::Inspector..............ok (v1.25)
o Text::CSV........................ok (v1.21)
o Text::CSV_PP..................ok (v1.29)
o Text::CSV_XS..................Not installed! (Optional - Recommended for faster CSV handling.)
o XML::Parser......................ok (v2.36)
o HTTP::Message....................ok (v6.02)
o HTTP::Headers.................ok (v6.00)
o URI..............................ok (v1.59)
o URI::Escape...................ok (v3.31)
o Scalar::Util.....................ok (v1.21)
