ITSM Change Management

garyosler1971 · Post by **garyosler1971** » 28 Jan 2013, 17:03

Hi
Does anyone have a procedure and or setup guide for implementing Change Management?
I can create Change Requests etc but really need a guide on creating Templates, linming work orders and setting up authorisation hierarchy.

Many thanks
Gary

jojo · Post by **jojo** » 28 Jan 2013, 17:11

there is a 2 day Change Builder Training for this

garyosler1971 · Post by **garyosler1971** » 28 Jan 2013, 17:16

Thanks
Is this held in the UK? If so when and where would the next session be?

jojo · Post by **jojo** » 28 Jan 2013, 18:58

this is only held on customers site as an individual training

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