How to Upgrade from 3.1.11 to 3.2.1 on WINDOWS? (Solved)

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pituca
Znuny advanced
Posts: 131
Joined: 09 Jan 2013, 02:50
Znuny Version: 5.0.9
Company: OmniRedes

How to Upgrade from 3.1.11 to 3.2.1 on WINDOWS? (Solved)

Post by pituca »

Hello guys,

I would appreciate that someone give me a step by step guidance on how to Upgrade OTRS from 3.1.11 to 3.2.1 on WINDOWS. The admin manual only says, on Windows it consists in uninstall, install and restore DB.

I followed the instructions in this Youtube video [http://youtu.be/sf0R-reMTWc] by Mr. Shawn Beasley (OTRS Upgrade 2.2 to 2.3 ) but I got difficulties getting the upgrade done.

When executing the DBUpdate-to-3.2.pl script I got this error
Image

I see the same statement in the Default.pl file ==>
Image

And then I don't see any script with name DBUpdate-to-X.X-post.mysql.sql ask this instructions mention.

Thank you so much in advance and sorry I I post this in the wrong board.
Last edited by pituca on 04 Feb 2013, 16:30, edited 1 time in total.
OTRS 5.0.9, , ITSM 5.0.9, MySQL, Ubuntu 14.04, Apache2
pituca
Znuny advanced
Posts: 131
Joined: 09 Jan 2013, 02:50
Znuny Version: 5.0.9
Company: OmniRedes

Re: How to Upgrade from 3.1.11 to 3.2.1 on WINDOWS?

Post by pituca »

I got the solution to this problem. In the config.pm I edit the route of the home directory changing:
PROGRA~1 with PROGRA~2 because I was installing on 64bit system.
Regards.
OTRS 5.0.9, , ITSM 5.0.9, MySQL, Ubuntu 14.04, Apache2
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